PATIENT INFORMATION

How to Register?

  • • Registration is done at the Front Office of the hospital. You will be given a Registration Number which will be Unique Hospital Identification Number for you. This number will be required to be produced by you every time you visit the hospital so that your records can be traced out from the previous medical records.

    For further information, you can contact the hospital number

Appointment:

Patient appointment is based on the Consultants' timings. You can call up the hospital numbers to check the availability of your consultant and the exact OPD timings.

OPD Timing:
Hospital OPD hours 07:00 AM to 03:00 PM (Except Holiday and Sunday)

a. Consultant's OPD:

Speciality
OPD Days
OPD Time

Medicine

Monday to Saturday 07:00 AM to 3:00 PM
General Surgery Monday, Tuesday, Thursday and Saturday 07:00 AM to 3:00 PM

Obst & Gynae

Monday, Wednesday, Friday and Saturday 07:00 AM to 3:00 PM
Pediatrics Monday to Saturday 08:00 AM to 12 Noon
Anaesthesiology Monday and Saturday 07:00 AM to 3:00 PM
Dentistry Monday, Tuesday, Wednesday, Thursday & Saturday Monday, Tuesday, Thursday & Saturday: 10:00 AM to 04:00 PM and Wednesday: 03:00PM to 05:00 PM
Dermatology Tuesday and Friday 10:00 AM to 04:00

b. Emergency & Causality
24X7


c. OT Days

General Surgery

Wednesday and Friday
Obst & Gynae Tuesday and Thursday

Admission:

For routine admission, you can contact the Front Office who will do the needful. The allocation of rooms/ beds will be subjected to availability of beds at the time of admission.

Billing:
An idea is given about the billing pattern during the admission in the hospital. You can get the details about the mode of billing immediately after admission to avoid confusion. The Final Bill will be given to you at the time of discharge from the hospital.

Visiting Your Patient:

The visiting hours of the hospital are:

Pass
No. of Visitors
Time

Attendant Pass

01 On approval of treating doctor
Diet Pass 01 Breakfast: 06:30 AM to 07:30 AM

Lunch: 12:00 Noon to 01:00 PM

Visitor Pass including Dinner

02 05:00 PM to 07:00 PM
OT Visitor’s Pass 02 Half an hour before the schedule time of operation and valid till the end of operation

DO’s and DON’T’s (IPD):

  • Children below 10 years are not allowed as attendants in the hospital as they are susceptible to infections.
  • Please do not keep valuables, jewellery, expensive personal items in the patient rooms. The VK-NRL Hospital Management will not be responsible for loss of such items
  • Do not bring Laptop, Mobile or Portable audio systems.
  • Silence should be observed at all times in the hospital
  • Kindly discuss your health problems with your treating consultant/ nurse only. Information given by any other person should not be trusted.
  • Any special requirement/ need can be conveyed to your doctor/ nurse or hospital management.
  • Do not try to enter some special areas like ICU, Post-Operative Ward, Burn Ward, Neonatal Ward and Operation theatre.

Other Facilities and Conditions:

  • Wheelchairs / Patient Trolley – Wheelchairs / Patient Trolley is available in the main entrance. If one is not available, please ask a member of reception staff for assistance.
  • Mobile phones - can give out signals that interfere with medical equipment and as a result we ask all patients and visitors to use mobiles only in the hospital reception areas. Phones should be switched off in all other areas.
  • The entire hospital premises is considered as “TOBACCO & BETEL NUT FREE ZONE” and patients and visitors are requested not to smoke or eat/chew betel nut in the hospital premises..

Accommodation:

Following are the types of rooms available:

  • General Wards
  • Semi Cabins
  • Cabins (only for NRL & Associates groups)

Park:

All vehicles should be parked in the designated area. Only Ambulance / patient carrying vehicles are allowed to hospital premises.